LoliGO

Support

Write to loli@loligo.app. Tell us the boat or the plant, roughly when the problem happened, and what you were trying to do — that is usually enough to find it in the record.

I can't sign in

LoliGO signs you in with a cell number and a six-digit code we text you — there is no password. If the code does not arrive, check that the number you entered is the one your plant has on file, then use Resend code. If your account has not been created yet, no code will work: accounts come from the plant, so ask your dispatcher to add you.

The plant hasn't answered my advisory

An advisory that has been sent shows what the plant has done with it — read, acknowledged, or waiting on an answer from you. Nothing about it expires quietly. If it matters right now, call the plant: LoliGO is how the estimate gets there early, not a replacement for the radio.

The estimate I sent was wrong

Revise it. A revision replaces the numbers and tells the plant what changed; the earlier revision stays on the record rather than being overwritten. If the trip is off entirely, withdraw the advisory — the plant is told, and nothing is deleted.

Deleting an account

Ask the plant that authorized you, or write to loli@loligo.app. A captain's authorization on a boat can be closed without erasing the landings history the plant has to keep.